- What changed
- Eight documented DTC brand strategies and the lesson in each
- When
- Updated October 2026
- Who it affects
- Shopify brands and Amazon sellers building a brand
- What to do
- Pick one strategy that fits your margin and test it for a quarter
Key takeaways
- The strongest DTC strategies give customers a reason beyond price: community, mission, convenience or voice.
- Glossier, Gymshark and Liquid Death show the power of audience and creators; Bombas and Warby Parker show mission.
- Most DTC strategies transfer to Amazon through Brand Story, Subscribe and Save and creator programs.
DTC strategies at a glance
| Strategy | What to copy | |
|---|---|---|
| Glossier | Audience before product | Ask buyers before building |
| Warby Parker | Remove buying risk | Free trial or fit help |
| Bombas | Giving on every order | Specific, measurable cause |
| Dollar Shave Club | Subscription model | Subscribe and Save |
| Gymshark | Early creator partners | Long-term creator relationships |
| Ritual | Supply chain transparency | Publish sourcing and testing |
| Allbirds | Materials story | Explain what it's made of |
| Liquid Death | Branding as entertainment | A distinctive, accurate voice |
What makes a DTC marketing strategy work?
Direct-to-consumer brands sell through their own site, so they own the customer relationship, the data and the brand story. The strongest strategies give people a reason to choose the brand that is not only price: a community, a mission, a convenience or a point of view. None of the examples below depended on one ad channel. Each built something customers wanted to talk about, then used ads to spread it.
We only include facts these brands or reputable outlets have published. We do not estimate their ad spend or results.
1. Glossier: build the audience before the product
Glossier grew out of Emily Weiss's beauty blog Into The Gloss. A Harvard Business School Digital Initiative post from 2018 describes how Weiss shared products on Instagram while they were still in development, asked followers for opinions in comments, and launched to an existing audience it put at 1.5 million followers. The same post notes the packaging was designed to look good in customer photos.
What to copy: share development openly and ask your audience what they want before you order inventory. On Amazon, the same habit shows up as reading reviews and questions on competing products before you design yours.
Conversion rate optimization, landing pages, offers and analytics for Shopify brands, planned together with Amazon so the two channels feed each other.
2. Warby Parker: remove the risk of buying online
Warby Parker's Buy a Pair, Give a Pair program distributes a pair of glasses for every pair sold, according to the company. It also made trying frames at home part of its pitch; its Home Try-On page now says the original program has ended, but that customers can still try frames free at home or with Virtual Try-On.
What to copy: find the biggest reason people hesitate to buy your product online and design an offer that removes it, such as samples, a fit guide or an easy return. Pair it with a mission customers can repeat.
3. Bombas: a giving model built into every order
Bombas describes its model as One Purchased = One Donated: for every item sold, it donates an item to a network of more than 4,000 Giving Partners serving people experiencing or at risk of homelessness.
What to copy: a cause works when it is specific and measurable, and when it is tied to the product. Put the commitment on the product page and in your Amazon Brand Story, and report progress with real numbers.
4. Dollar Shave Club: subscription as the product
Dollar Shave Club sold razor blades by mail on a subscription. When Unilever agreed to buy it in July 2016, CNN Money reported the price at close to $1 billion, and the announcement described 3.2 million members. The lesson is the model, not the razor: a consumable product on a regular schedule turns one sale into many.
What to copy: if your product is used up, build a subscription offer on your site and turn on Amazon Subscribe and Save for the same items, so repeat buyers stay with you on both channels.
Bring DTC strategy to Amazon
- Mission in Brand Story and A+
- Subscribe and Save for consumables
- Creator Connections campaigns
- Materials and sourcing in bullets
- Customer photos and video in listings
5. Gymshark: creators before it was standard
Gymshark says it started in 2012 in a garage in Birmingham, UK. In a 2021 CNBC interview, the outlet described Gymshark as an early adopter of influencer marketing, partnering with well-known fitness YouTubers and building its own ambassador community, the Gymshark athletes, while selling online through its own website.
What to copy: work with creators your customers already watch, and give them a long-term relationship rather than one paid post. On TikTok Shop, our affiliate marketing guide explains how to run this with commissions.
6. Ritual: transparency as the differentiator
Ritual, a supplement brand, markets its supply chain. Its website describes an open-source supply chain that it calls the first of its kind, showing customers where ingredients come from. In a category where shoppers worry about what is really in the bottle, the sourcing story is the marketing.
What to copy: if trust is the barrier in your category, publish what competitors keep vague, such as sourcing, testing or certifications, and use it on your detail page and in ads.
7. Allbirds: sell the materials story
Allbirds builds its marketing around natural materials. Its sustainability page names wool, tree fibre and sugarcane, and explains its carbon footprint across materials, manufacturing, transport and product use, including advice to wash on cold to extend product life.
What to copy: make what the product is made of part of the reason to buy, and explain it simply on the product page with images. It also gives you clear, searchable attribute words for titles and listings.
8. Liquid Death: branding as entertainment
NBC News reported in March 2024 that Liquid Death sells canned water with comedic branding that mocks typical water marketing, in cans that look like beer cans, and works with creators and celebrities such as Travis Barker and Bert Kreischer. It is sold widely in retail and at live events, so it shows that brand-led marketing does not need to stay on one channel.
What to copy: a distinctive voice can make a commodity product memorable. Keep claims accurate, because marketplaces and regulators judge humour by the same rules as any other claim.
How to apply these examples on Amazon and Shopify
Pick one strategy that fits your margin and product, test it for a quarter and measure repeat purchase rate, not only first orders. Creator and customer content runs through most of these examples, so read our UGC marketing guide next. PPC Spider's Shopify DTC agency builds these programs alongside Amazon, using margin after fees to set ad targets, and SpiderOS keeps stock in line across channels. If Amazon is part of your plan, start with a free Amazon audit.
- Choose one strategy, not five
- Put it on your site and your Amazon listing
- Brief creators with the same story
- Measure repeat purchase and margin
- Review after one quarter
Sources
- Harvard Business School Digital Initiative: Glossier, a direct-to-consumer beauty disruptor (d3.harvard.edu/platform-digit/submission/glossier-a-direct-to-consumer-beauty-disruptor/)
- Warby Parker: Home Try-On and history pages (warbyparker.com/home-try-on, warbyparker.com/history)
- Bombas: Giving Back (bombas.com/pages/giving-back)
- CNN Money: Unilever buys Dollar Shave Club (money.cnn.com/2016/07/19/news/companies/unilever-dollar-shave-club/)
- CNBC: Gymshark founder Ben Francis interview (cnbc.com/2021/09/13/gymshark-founder-ben-francis-we-dont-worry-about-larger-brands.html)
- Gymshark: About us (gymshark.com/pages/about-us)
- Ritual: Our story and ingredient sourcing (ritual.com/made-traceable)
- Allbirds: Our sustainability (allbirds.com/pages/sustainability)
- NBC News: How Liquid Death became a billion-dollar beverage brand (nbcnews.com/business/business-news/liquid-death-became-billion-dollar-beverage-brand-rcna143037)
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