- What changed
- Controls for who can view or edit each part of a seller account
- When
- New service provider authorization flow live August 2026
- Who it affects
- Account owners, team members and agencies with Seller Central access
- What to do
- Audit every user and reauthorize providers if Amazon notified you
Key takeaways
- Give every person their own login and the minimum access they need.
- Service providers now get access through Amazon's role-based authorization flow.
- Check Seller Central notifications for reauthorization deadlines and audit users quarterly.
2026 provider access changes
Role-based authorization flow goes live, per trade press
Providers confirm approved role coverage
Reauthorize providers or access expires
New authorizations include only approved roles
Why user permissions matter
Sharing the primary login is risky. Anyone with it can change bank details, close the account or lock you out, and Amazon cannot tell who did what. Individual logins give each person two-step verification, an audit trail and only the access they need. User permissions are available on Professional selling accounts.
User types in Seller Central
- Primary user: the account owner, whose permissions cannot be removed
- Administrators: secondary users granted admin rights to manage other users
- Secondary users: employees or contractors with their own logins
- Service providers: agencies and software partners authorized through Amazon's provider flow
- Brand Registry users: managed separately with roles such as administrator and rights owner
Advertising, listings, operations and finance handled together, with profit-capped targets and a dashboard you can log into. Plans published, no percentage of spend.
How to add a user in Seller Central, step by step
Only the primary user or an administrator can add users.
- Open the Settings menu and choose User Permissions
- Enter the person's name and email address
- Choose the language and send the invitation
- The user accepts and creates or signs in to their own login with two-step verification
- Return to User Permissions and confirm the user
- Set permissions for each area the person needs
Add a user
- 1Settings
User Permissions
- 2Invite
Name and email
- 3Accept
Own login and 2SV
- 4Set access
None, View, or Edit
Permission levels explained
Permissions are set area by area, such as inventory, pricing, orders, advertising, reports and settings. For most areas you choose None, View or View and Edit, and some areas include administrator rights. Start with the minimum access someone needs, and raise it only when a task requires it. Account settings that hold bank and tax details should stay with the owner and a trusted administrator.
Global user permissions can apply one user's access across several marketplaces, which saves time for brands selling in multiple regions.
The 2026 service provider authorization change
In 2026, Amazon replaced the old invite-based process for service providers with a role-based authorization system linked to the Solution Provider Portal. Trade press reports the new flow went live on August 10, 2026. Amazon's notice to providers set September 16, 2026 as the date by which providers had to confirm their approved role coverage.
Under the new flow, a seller can click Authorize Now on a provider's listing in the Solution Provider Network, or follow a unique authorization link the provider generates. Amazon approves which Seller Central roles each provider can request, and new authorizations include only those roles. Existing secondary-user and partner access had to be reauthorized by a deadline Amazon sent to each affected seller; access not reauthorized expires.
What sellers should do now
- List every user and provider with access to your account
- Check Seller Central notifications for your reauthorization deadline
- Reauthorize agencies and tools you still use through the new flow
- Confirm each provider has the roles it needs, and no more
- Remove former staff and unused providers
Best practices for account security
Treat user access like keys to your business. Give each person their own login, require two-step verification, keep at least one trusted secondary administrator so you are not locked out if the primary user is unavailable, and review the list every quarter. Amazon may also remove secondary users who have been inactive for a long time. Our guide to Amazon seller account security covers phishing and login protection.
Quarterly access audit
- List every user and provider
- Remove former staff
- Trim access to the minimum
- Keep a backup administrator
- Confirm two-step verification for all
Suggested access by role
Most teams fit a few common roles. Matching permissions to the job keeps the account safe and makes audits faster. Adjust these to how your business works, and give edit rights only where the person actually makes changes.
- Advertising agency: edit advertising, view reports, view inventory and catalog
- Listing or content specialist: edit catalog, view reports
- Operations or warehouse: edit inventory and shipments, view orders
- Customer service: edit orders, returns and buyer messages
- Bookkeeper: view payments and reports only
- Owner and backup administrator: everything, including settings
How to remove a user
Go to Settings, then User Permissions, find the user and remove them, or change their permissions to None. Do this the same day someone leaves your team or an agency contract ends. For providers authorized through the new flow, revoke the authorization as well so tools lose API access.
User permissions and Brand Registry
Brand Registry has its own user list. Brand owners invite users from Brand Registry settings and assign roles per brand and marketplace. If an agency manages A+ Content, Brand Stores or violation reports, it needs Brand Registry access in addition to Seller Central access. Read our Amazon Brand Registry guide.
How PPC Spider helps
PPC Spider requests only the roles it needs through Amazon's provider flow and works from its own logins. SpiderOS then monitors bids, budgets, search terms and stock. See Amazon account management, our Amazon Seller Central guide, or start with a free Amazon audit.
Sources
- beBOLD Digital: Amazon Seller Central service provider authorization (bebolddigital.com/news/amazon-seller-central-service-provider-authorization)
- My Amazon Guy: User permissions in Amazon Seller Central (myamazonguy.com/user-permissions-in-amazon-seller-central/)
- SellerSprite: Amazon Seller Central security checklist (sellersprite.com/en/blog/amazon-seller-central-security-checklist)
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