Silk, the SpiderOS assistant
Ask your account anything.
Silk reads every SpiderOS signal and answers in plain language: why sales dipped, which ASIN to push, what to cut. Then it ranks the moves and applies them in one click.
Get a free audit of your accountWhy did sales drop on Tuesday?
SilkB0X-yoga lost the Buy Box from 09:00 to 16:40 to a seller at $27.99. That cost about $3,240. The Buy Box is back; I recommend a 5% coupon for 3 days to recover rank.
What should I push this week?
Silk
What Silk, the SpiderOS assistant does differently
- Plain-language answers
Ask why sales fell on Tuesday and get the reason, not a chart.
- Ranked actions
Recommendations ordered by profit impact, applied in one click.
- Explains the why
Every answer cites the numbers behind it.
- Learns your business
Remembers your goals, margins and past decisions.
How Silk, the SpiderOS assistant works
Step by step, in the order it runs in your workspace.
- 1Ask in plain language
Type a question in the SpiderOS chat or in Slack: why did sales fall on Tuesday, which ASIN should get more budget, what is at risk of stocking out this month.
- 2Silk reads the data
Silk queries every module, from ads and profit to inventory, alerts and rank, for the brand and period in question. It does not guess; it looks.
- 3Get the answer and the why
The answer comes with the numbers behind it and a link to the report or table it used, so you can check it.
- 4See ranked actions
Where there is something to do, Silk lists the moves ranked by profit impact, each with its reason.
- 5Act in one click
Approve an action and Silk applies it through Ads AI, Tasks or Listing AI, with your approval rules respected and the change logged.
Built for
The morning briefing
A short daily note on what changed overnight, what needs a decision and what Silk recommends, in Slack or email.
Questions from the boss
Why is TACoS up this month? Answered with the campaign, the ASIN and the stock event behind it.
Delegating the routine
Allow Silk to apply specific actions automatically, such as adding negatives or pausing ads on suppressed listings, and keep the rest on approval.
Onboarding a new team member
Someone new can ask Silk how the account is set up and why, and get the answer from the logs.
Part of a connected web
Reads every module and acts through Ads AI, Tasks and Listing AI.
- Questions in plain language
- Daily briefing
- Ranked recommendations
- One-click actions
- Answers with sources
- Slack integration
Getting set up
Silk is on in every workspace. Connect Slack to ask from there, set the daily briefing time and recipients, and choose which actions, if any, Silk may apply without approval.
Silk assistant questions
Can Silk make changes?
Only with your approval, unless you allow it for specific actions.
Is my data used to train other models?
No. Your account data stays in your workspace.
What data does Silk use to answer?
Only your workspace: the modules, the logs and the reports. It cites the table or report it used with each answer.
Does it replace the strategist?
No. It answers the questions a strategist would have to pull data for, so the strategist spends time on decisions.
Can Silk send messages to my customers?
No. Silk works inside your SpiderOS workspace. Customer-facing responses are drafted by the review agent in AI agents and approved by a person.
Free strategy call
Meet a PPC Spider strategist
- A quick look at your account and goals
- Where profit is leaking, in plain numbers
- Which plan fits, with no obligation
Strategists on calls Monday to Friday, 9am to 5pm ET
What time works best?
Pick a day
The calendar invite is on its way to your inbox.