Revenue driven for our clients$48,210,377+
Every channel. Every signal. One web.
Contact us+1 (925) 487-5106
NewSpiderOS AI every marketplace, one platform for brandsLiveAmazon Ads AI monitors bids 24x7, changes them when neededFreeFree account audit your written plan in 5 business daysTeamDedicated team account, ads, ops and creative from $1,950/moLaunchNew brand? a 90-day Amazon launch plan, done for youLearnPPC Spider Academy Amazon courses from $49

Built for Amazon

Catalog problems and account health, fixed and kept fixed.

Suppressed listings, stranded inventory, policy notifications, cases that never close. One ticket, one owner, resolved to the end, or a retainer that stops the next one early.

Get a free audit Plans from $280
DiagnoseFixVerifyPreventOne owner from the first message to the fix being verified live

What's included

7 things in every plan, nothing billed extra

  • Catalog troubleshooting

    Flat files, attributes, browse nodes, variation errors and stranded inventory fixed.

  • Suppressed and blocked listings

    Root cause found, fixed and verified live.

  • Account health monitoring

    Daily watch on policy notifications, IP complaints and performance metrics.

  • Case management

    Seller Support cases written, escalated and followed until closed.

  • Suspension appeals

    Plans of action for account and ASIN reinstatement.

  • Brand name and category changes

    Brand name corrections, category fixes and GTIN exemptions.

  • Compliance documents

    Hazmat, safety and certification submissions prepared.

How catalog and account health works, from diagnosis to prevention

Five stages from finding issues to stopping them coming back. Steps marked AI run inside SpiderOS.

WorkflowAmazon catalog and account healthReady
24x7 loopBrand joins1. OnboardDay 1Issues and goals agreedSeller Central accessSpiderOS connectedAIHealth metrics pulledAI2. DiagnoseDays 2 to 5Suppressions foundAIPolicy warnings listedAIVariation errors mappedCases reviewed3. FixWeek 2Flat files correctedListings reinstatedPlans of action writtenCases opened4. VerifyWeek 3Listings live againAIMetrics back on targetAICases closedRoot causes logged5. PreventEvery dayHourly listing checksAITitle edits caughtAIPolicy alerts handledMonthly health reportHealthy and selling
  1. 1Onboard

    Access and metrics loaded

  2. 2Diagnose

    Every issue found and ranked

  3. 3Fix

    Fixes shipped

  4. 4Verify

    Listings live, metrics on target

  5. 5Prevent

    Problems caught before Amazon acts

  6. Healthy and selling

    Every listing live and the account in good standing

Plans and prices for Amazon catalog and account health

Choose a plan and start today, or talk to us first. Every plan includes the SpiderOS login and the weekly report.

One-time products

  • Troubleshooting ticket

    One catalog or listing issue worked to resolution.

    $280Buy
  • Suspension or ASIN reinstatement

    Plan of action, submissions and follow-ups until a decision.

    $840Buy
  • Brand name change

    Brand name correction for up to 10 ASINs with evidence package, worked to a decision.

    $840Buy

Retainers are billed monthly in advance with a 90-day initial term, then month to month with 30 days notice. Ad spend is paid by you to the platform. One-time products are paid on order and start within two business days. Prices in USD.

Why brands pick PPC Spider over the usual options

PPC SpiderBest fit
Typical agency
In-house hire
Pricing
Flat monthly plan, published on the page
Percentage of ad spend, quoted after a call
Salary, benefits and tools
Contract
90 days, then month to month
Often 6 to 12 months
Permanent
Reporting
Weekly, live in your dashboard
Monthly deck
Depends on the hire
Coverage
Twelve Amazon departments and five more channels
Ads only, or listings only
One skill set
Account ownership
Yours, always
Varies
Yours
Time to start
Audit in five business days
Weeks of onboarding
Two to three months to hire

Catalog & health questions

What is a troubleshooting ticket?

One defined issue, for example a suppressed listing or a variation that will not merge, worked by one specialist until it is resolved or Amazon gives a final answer.

Do you guarantee reinstatement?

No one can. We write plans of action that address the real root cause and follow every submission, and we tell you up front when a case is unlikely to succeed.

How fast do you respond on the retainer?

Same business day for health notifications, within one business day for new tickets.

Can you handle Vendor Central cases too?

Yes, through the Vendor Central service, which includes case management for vendors.

Guides on amazon catalog and account health

ALERTSELLERS LOSE CLAIMS BY WAITINGClaim filed.Clock isticking.90day limit to fileAccount healthOct 25, 20266 min readHow an A-to-z Guarantee claim works, and how sellers defend one

A-to-z Guarantee claim rules for 2026: when buyers can file, the 48-hour seller step, the 90-day limit, how claims hit seller ODR and how to respond and win.

Read article IT IS OFTEN REVERSIBLEAccountoff?Read this.0-99AHRdeactivationzoneAccount healthOct 25, 20266 min readAmazon account deactivated: reasons, funds and how to reactivate

Amazon account deactivated? Learn why seller accounts are deactivated, what happens to funds and FBA stock, how to reactivate, and how to know if it is final.

Read article BELOW 200 IS THE DANGER ZONEYour scoreiswatched.200minimum healthy AHR scoreAccount healthOct 25, 20266 min readAmazon account health explained: the rating, the metrics and what to fix first

Amazon account health guide for 2026: how the 0 to 1,000 Account Health Rating works, the performance targets, policy violations and how to raise your score.

Read article

Often bought with Catalog & health

Amazon full-service managementAdvertising, listings, operations and finance handled together, with profit-capped targets and a dashboard you can log into. Plans published, no percentage of spend.from $1,950/moSee plans Brand protection and Brand RegistryBrand Registry, serialization, seller monitoring, test buys and takedowns handled by one team, so counterfeits and rogue sellers stop eating your margin.from $400See plans Inventory, FBA and reimbursementsDemand forecasts, restock plans, inbound strategy and monthly reimbursement claims, so ads never run into an empty warehouse and Amazon pays back what it owes.from $400See plans

Free strategy call

Meet a PPC Spider strategist

  • 30 minutes
  • Google Meet
  • Eastern Time (ET)
  • A quick look at your account and goals
  • Where profit is leaking, in plain numbers
  • Which plan fits, with no obligation

Strategists on calls Monday to Friday, 9am to 5pm ET

Month
SunMonTueWedThuFriSat

What time works best?

Pick a day